Shipping policy

Please allow time for your order to be carefully prepared and shipped.

Shipping Policy

Thank you for shopping with us. Each order is carefully prepared to ensure quality and attention to detail.

Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays). Orders are not shipped or delivered on weekends or holidays.

During high-volume periods (such as launches or promotions), processing times may be slightly extended. We appreciate your patience as we prepare your order.

Shipping Time
Once your order has been shipped, delivery times will vary depending on your location and the shipping carrier selected at checkout.

You will receive a confirmation email with tracking information once your order has been dispatched.

Delays
Please note that we are not responsible for shipping delays caused by carriers, weather, or other unforeseen circumstances once your order has left our facility.

Incorrect Addresses
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
Once your order has been marked as delivered, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.

Order Issues
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery so we can resolve the issue promptly.